Situation
Our Client and ExpertsConnent offshore recruitment team have enjoyed a successful partnership since 2016. However, Our client relied on HR business partners (HRBP’s) to manage all recruiting before engaging an offshore recruitment. As a result, there were inconsistencies in skill and candidate management and no talent pooling for future vacancies. Furthermore, talent was scarce, with no ability to manage the passive market, and the time-to-fill was slow – inevitability increasing overall recruitment costs.
Challenges & Solutions
The evolution of the account has seen the client’s cost per hire reduced by 50% while improving hiring manager and candidate satisfaction. Having a dedicated team of recruitment specialists has also enabled a focus on passive talent, and as a result, proactive sourcing has increased from 0% to 25%.
The ongoing partnership has allowed the ExpertsConnect offshore recruitment team to assess new innovations and be involved in various projects, including business transformation programs, HR technology implementations, internal career fairs, and employer branding consultation.
Out Comes
The Client team has since moved to a Total Talent Solution handling internal and external recruitment across permanent, fixed-term contract and temporary talent.
Best Offshore Recruitment Service provider for the pharma market.
The ExpertsConnect recruitment team have an excellent depth of knowledge of the pharma market, which was important. But what really stood out for me was the quality of their recruiters. The care they take to make sure they find the right recruiter who fits in which our culture is incredible. ExpertsConnect Offshore recruitment ability to flex the model to suit what we were looking for was probably the best out of everybody”
HR Director, Australia
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